My old person trait is that I think ‘ghosting’ is completely unacceptable and you owe the other person a face-to-face conversation.
My old person trait is that I think ‘ghosting’ is completely unacceptable and you owe the other person a face-to-face conversation.
I wish call center software had better features on dealing with overburdened staff. Callbacks are a great thing to avoid having to be on the phone constantly. A dash of statistics might be nice to recommend an alternative time to call to get a better wait time.