As if it wasn’t bad enough that they want me to use a random internet service to add a keyboard to a usb wifi receiver, they have the balls to put this for Firefox users. I clicked out of pure curiosity, as I’m not even remotely interested in involving a corporate internet service in getting my keyboard connected to my computer. This is the message you get now on Logi Options software if you have a Unifying Receiver: 
For the curious: https://logiwebconnect.com
EDIT: some people on the thread have brought up that the error message being displayed for Firefox users is due to the WebUSB API not being implemented by Firefox due to security concerns. This still does not justify having to use a web app to plug peripherals to a PC.
If your website doesn’t work with non-chromium browsers your website doesn’t work.
Well, no, this is using the WebUSB most likely which is not supported by Firefox. Regardless of the security implications of the WebUSB API, this is a Firefox specific issue
I thought that you have to open a website to connect some peripheral was the issue here. You should not need a browser for that at all. The issue here is very clearly Logitech.
Well this is true only in the sense that, half the available browser engines don’t support it.
72% of users use a browser that supports this API. They’re probably all Chromium-based browsers though. https://caniuse.com/mdn-api_usb
Any simple device, that should just work by plugging it into your computer, that instead demands an internet connection between you and the device… is 100% a device thats designed to steal your information/habits/etc.
because there is no reason to have the expenditure and costs of running a webservice otherwise.
it’s 100% a device that is getting returned for a full refund because it literally doesn’t work.
I own Logitech products and I while I agree it should work out of the box, it’s great you can change the connection to a different USB plug in case you lost one. Until they started providing this web app you had to install their software and it only supported Windows and OSX. On Linux, having it available through Chrome is better than before.
also get rid of MS Windows and use linux also helps.
It’s kind of hilarious they didn’t just build this into the options app. But WebUSB gets a bad rap for no good reason.
WebUSB’s only sin is that it’s being spearheaded by Google. It’s a useful technology that means theoretically you only need to write to one platform - the web. Let the browser deal with the different USB APIs for each OS (please
godgoogle save me from libusb). It’s safer because of the browser’s sandboxing, the permission dialog, the much greater likelihood they’re using good standard TLS instead of rolling their own encryption, the list goes on.Personally, I’d rather visit a web page one time to set it up and then forget about it, than to have to install Yet Another Thing™ that ends up running in the background, always checking for updates, reporting analytics back to the mothership, and constantly sucking up just a little bit of my CPU time even when I don’t have any Logitech devices connected. (Sound like any other Logitech software you know of?)
I had a Pixel phone that I wanted to reflash back to the standard factory image. Did I have to download a special program, reboot the phone into bootloader mode, and perform an ancient ritual sacrifice like I do with a Samsung phone? No, I just had to visit the right web page and click “yes, allow this page to fuck up my phone”. No lingering software left over on my PC, at least once the browser cache goes away.
Same with many Arduino and ESP32 projects, by way of WebSerial. If the page you’re reading doesn’t have to send you off to some other program and can just, right there in the web page, flash your device with the software it’s telling you about, that’s a good thing.
The web is becoming the application platform of choice. No App Store guardians to reject you from it. No 30% cut to the man. The list of reasons to have to install a program to your native OS is shrinking. Even 3d games can be done entirely in the web now. Rejecting WebUSB/WebSerial just means developers have to keep writing stuff for every OS (if you’re lucky).
Lesson learnt. Stop buying products from HP, Adobe and now Logitech. Create a list of shitty companies and share it with everyone. Consumers have the ultimate power, stop buying g their product ans see how quickly they change everything back to normal.
Friend bought an Asus motherboard. In the user’s manual, in the pins layout section, there’s no instructions nor description of the pins, but instead a QR code and a text that tell you to scan it for the Pins Layout instructions. (Note: The page is mostly blank and have tons of empty space, beside the QR code and the little small print texts). Scan The QR code, lead to a page to download another PDF. Open the PDF, it have one single page showing the Pins Layout description. (That only took half of the page)
And my friend wonder why I got so mad.
You just know that that page will be gone one day and then nobody will ever be able to find that pinout anymore
Not to mention that nobody knows what other code that QR code might have run on their device when it was scanned.
QR codes themselves are a security problem.
This is reminding of how pissed off I am with Adobe recently after using After Effects a lot, documentation, or lack thereof. It’s really hard to find instructions on what a given effect does, or how to use it. Each effect in the effect panel in After Effects itself has an about button in a context menu, but it’s a credit for the author of the effect which is useless and weird anyway because aside from some exceptions the credit is ‘Adobe’ . There’s no locally supplied electronic document for the user manual, it’s all online. That’s frustrating enough, but there doesn’t really seem to be any one single user manual, there’s lots of different things with similar names but with widely varying degrees of detail. Sometimes if you happen to accidentally stumble on to the right section of Adobe’s site that has a list of effects and also details about them (there’s at least one page which just lists them) the degree of detail is variable in the extreme. One effect I tried to use didn’t have any user reference and the best I could find on Adobe’s own website was a dead link to a forum post (not Adobe’s forums, a random internet forum) which I was eventually able to find myself through Google and then recover the video via youtube (the original of course was long since not on that site). That video also, while very helpful, wasn’t even entirely correct because the author of the effect responded to the forum post many years ago to correct some incorrect information in the tutorial.
I was already furious at this fucking joke of an attempt at documentation of their own software, but I looked up more videos, all from around 2008-2009ish and in those videos, the user was running the Adobe Creative Suite software that used to come in a box before Creative Cloud and they were able to open up a real user manual that came with the software which had documentation for the very effect that they were able to browse to demonstrate some of the concepts for its proper use. WTF!? They had documentation already written and then revoked access to it! Why!? What’s the point? Ant they have the documentation for the effects in some form albeit varyingly useful, on their website, why can’t they just collate it in to a PDF and package with the application download? Resolve does, I use it often. It’s so unprofessional to rely on random internet forum posts from decades past in lieu of proper documentation. People lament users not RTFM well I literally couldn’t.
I can sort of see the reason behind it. If they’re hosting the manual then they can keep it updated (typos/mistakes/changes etc.). Printed manuals can become outdated by the time it reaches the buyer.
What they should’ve done instead was to include a printed version, and then add a QR code to see the latest version online. That would’ve been very handy
The thing is it’s not the entire manual, just one (half) single page that tell me which pins doing what.
The printed manual is for this specific model (with exact rev. Version) and with the rest of the information available.
The physical pins on this board is not going to randomly change themselves.
You know you fight it? Return it. Say it doesn’t work with your system. It’s a perfectly valid reason to return a product.
sorry to drop in with an opinion, but I love my mouse festooned with buttons. Logitech and Razer have FUCKED UP MY DREAM
@sorebuttfromsitting @JGrffn Have a look at Logitech G600 mouse, 20 buttons plus shift, scroll wheel w/ tilt. Go nuts.
the G600 is exactly what I am rocking now, after the Razer equivalent failed. The hardware mouse itself is cool, but the software on windows is so lame. block that shizz via firewall asap. Can program it in linux as well.
Ok well as a Linux user I don’t get any of this. I connect to the keyboard with Bluetooth and it just works when you plug it in. There are no pop-ups or alerts to go to any web pages.
Just saying life is quite a bit better here in that regard.
My setup is based around Logitech Unified Receivers and my linux desktop. I use solaar for pairing, which offers more functionaliry that Logitechs own software does for Windows
Problem are extra funtionalities. I have a MX Mastee 3. Works perfectly on Linux, but is has a additional Button for the Thumb. Can’t be configured on Linux officially. There’s a third party script called Logiops. It sometimes work, but it’s not relieable either…
Ah yes, extra functionalities probably don’t work on Linux, thats true. I have gotten so used to that but it would be frustrating if I just bought a very expensive MX mouse of course.
I have just stopping buying those things so in a way I’m missing out, but I also don’t have to deal with this stuff. So its just pros and cons as usual.
Now imagine having to do this under literal pressure while trying to configure the Logitech controller for your submarine.
“This browser does not support the application” No, the application doesn’t support the browser
I’ve owned Logitech mice for years and they’ve all been solid. I have a Steel series keyboard and I’d like to move away from Logitech, but SteelSeries doesn’t make a mouse with enough buttons. I use the G604 right now and it has the right amount of buttons for all the random productivity stuff, like assigning copy, cut, paste, paste as text, etc to buttons. SteelSeries mice either have a few buttons less than I’d like, or a moba mouse with like 30 buttons lol.
I haven’t checked Razer but I haven’t been thrilled with their previous designs and I just want to consolidate to just one piece of software. I’ve had a couple of one particular Logitech keyboard and a few of the LED would burn out and only display certain colors. And that was after a year or so.
Wait until you learn about the government. To get your birth or marriage certificate, my county requires that you go to a totally shady URL of a private company that actually is in the business of printing those and shipping them, for a fee of course. Oh and enter your SSN and ID please, without knowing if there’s any security standards they follow.
Am I the only one spooked that the government would not keep those records itself??? And ask a private entity that returns almost nothing if googled by name?!?
This depends on your government I guess? In Germany the authority for passports is a private company (former state property and now again owned by the Federal Republic of Germany) - but indeed that sounds scary.
Yes, that’s in the US where shady things are done like this a lot. Having lived in diffeeent countries abroad this doesn’t happen anywhere else as far as I can tell.
Mmmm… I sure love how if I want to check my credit score for free I have to go through several different companies, all of which have shady-looking websites that were probably last updated 10yrs ago (but only for the page where you request info on your credit score, otherwise they look fairly modern); especially when said companies have had a reputation for leaking everyone’s info and yet are still the official US contracted companies for it. Granted, it’s been a while since I last tried to do it, but it’s really uncomfortable.
Sometimes I think I might have spent too much for my FLOSS System76 Launch keyboard but seeing this kind of monopoly moat-building chicanery makes me feel better.
You can never spend too much money on mechanical keyboards :D
Wow, wtf Logitech?
