There are games that we cannot play on Linux because of anticheat, which detects wine/proton translation.

How do I tell the company that produces this game that I am interested in playing it on Linux?

The company behind the game I am interested in does not allow any e-mail contact. The only way to contact them is the ticket system. I sent a ticket that I’d like to play it on Linux, but got only a generic response to follow up on news etc.

Maybe if we flooded them with such tickets, they would finally see that it might be worth considering?

What do you think about it?

  • neytjs@lemmy.ml
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    1 year ago

    Best just to boycott those games/companies and play/promote Linux-friendly games.

    • deadcade@lemmy.deadca.de
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      1 year ago

      This isn’t about “making the game work”, or “adding Linux support”. This is about toggling a checkbox to stop explicitly preventing Linux from working.

      The games that already did never faced a massive cheater problem because of it. The games that have stopped development long ago or “don’t care about Linux” (without preventing it with anti cheat) were still made playable by Wine and Proton.

      If the developer wants, they can add system info to their ticket system and filter out any Linux tickets. It costs a game developer barely anything to decide to allow Linux users. Linux support costs a lot, but valve, wine, and the community has been putting a lot of effort in so game developers don’t have to change anything about their game.

  • ChiwaWithMujicanoHat@mujico.org
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    1 year ago

    Maybe if we flooded them with such tickets, they would finally see that it might be worth considering?

    I’ve worked in customer support and most of the time these type of tickets just get a copy pasted response basically saying thanks for your feedback, kindly go fuck yourself.

    If you want something that could be reviewed I’d suggest contacting their legal department or even their HR department. The other option is to look for individual employees emails and socials and just message them.

    I recommend not doing any of these things though, because it can be quite annoying to deal with these types of requests, as you will likely not be the first person to suggest this.