I did give him some slack. I emailed him dec 11 and he answered back immediately for several replies. I gave him a week for the troubleshooting with no reply, and then I gave him 5 days after I emailed for a refund with no reply before I ever posted on here. I don’t understand why people are so defensive. I wasn’t bashing the guy or anything, I’m more upset that I’m out $17 than not being able to use an app that is nothing special in a sea of apps.

I’m very glad that you’re happy with your purchase.

I don’t have any problem showing proof I have purchased Sync Pro.

I attempted to request support first and received a quick initial reply about my problem. Never got an update so I requested a refund in the same email chain and still haven’t heard back. I then went through the Google Play refund process and they said they won’t refund me either.

So I’m just out my money. No big deal, and I moved on. I just posted so if someone was looking into paying what I think is a ridiculous price for a year of ad free and some features, there was some good feedback.

I made sure it was done under the right Google account.

Again, not a troubleshooting thread. The “PSA” was that I spent $17 on an app and no longer have access to that service. I can’t access the features of sync pro. I contacted the developer to either fix my problem or when they couldn’t do that get a refund. I paid for a year and didn’t even get 6 months of use.

Thanks for the troubleshooting

Good to know

Thanks! I’m really enjoying it.

I appreciate the troubleshooting. Unless it was a pre selected option I wouldn’t have enabled that in any version.

I certainly don’t disagree that it might help someone else.

This post wasn’t meant to try and troubleshoot though. I attempted to go through the developer and Google to get something fixed and neither helped so I made a public post in the community to try and make others aware that they may not get what they paid for or support to fix issues.

Tried that, too. It says no purchases found. That’s when I attempted to contact the developer.

I am. I ended up using boost. The only thing I miss is swipe gestures, but otherwise very happy with it.

I have not exported it. That also seems like a lot of extra work when I paid $16.99 for an app. I used RiF for years without an issue and I only paid $2.99 once

Yes, but like I said it doesn’t see that I purchased sync pro without restoring the backup.

Best but did price match! Their website was actually super easy to use to price match as well

I tried to price match this at target but they wouldn’t honor the price because it wasn’t in some system they use to price check other stores